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Welcome to Long Distance Moving Experts

Last updated: March 26, 2018

Requirements and Regulations

Please read following requirements & regulations to ensure a smooth and worry-free move.

RESCHEDULE / CANCEL OF SERVICE: Rescheduling your move date must be submitted by the customer at least (2) business days prior to service date by e-mail, in order for the deposit to be refundable, All cancellations for services made by the customer must be made within (3) business days prior to service date .

TERMS OF PAYMENTS: A security deposit of 10%-25% is required at the time of booking to schedule your move date and secure the space on the truck in the form of Visa, Master Card, Postal Money Order. The day of pickup 50%-70% of the remaining balance is due in the form of credit card, cashier’s check, cash, postal money order. At delivery, the balance is due prior to unloading in the form of Post Office Money Order or Cash Only. Subject to federal law, payment in FULL of all charges is required before delivery and prior to unloading – Subject to the 110% law, if applicable.

PACKING YOUR GOODS: All Customers are responsible to pack all boxes and fragile items (glass, mirror, marble, and electronics) unless noted differently on this Estimate Cost For Service (via “Your moving order partial/full pack).” For health and sanitary reasons all mattress’, box springs, and futon pads must be properly protected in Mattress box or plastic cover. Personal effects in plastic bags are not allowed in the truck. Note: Packing supplies for mattress /box springs are not included in the transportation cost but are available upon request.

ABBREVIATIONS and DEFINITIONS: Carrier: the moving company. Shipper: the consumer hiring the moving company. Articles listed as follows: Articles listed as CP = Carrier Packed; PBO = Packed By Owner; PO = fragile item to be wrapped with Pads Only per customer.

CERTIFICATE OF INSURANCE: Some buildings require a certificate of insurance from the mover. Please check with your building management at both current and new locations regarding their requirements. Please notify your Relocation Specialist and we will be glad to assist you. Note:

PARKING RESTRICTIONS: Customers must confirm parking restrictions with the building/s management or the local police department at both current and new locations in order for the carrier to avoid parking violations. If the truck physically or for reasons of parking restrictions cannot park close enough, Long Carrying or Shuttle Truck Service charges will apply (mostly in major cities) and added to the original agreement.

FURNITURE TRANSPORTATION: Our Company requires that all drawers must be emptied prior to the day of the move (unless customer opted for professional packing). Furniture with full drawers will not be transported due to high risk of damage to the actual furniture, premises walls, and floors.

UTILITIES / APPLIANCES: Make sure that all of your utilities and appliances will be turned off and disassembled from electric, gas and water connections prior to the day of your move.

ESTIMATED TIME OF ARRIVAL TO YOUR PICKUP LOCATION: Pickup and delivery dates are not guaranteed unless the optional Premium Guaranteed Service (P.G.S.) is purchased, at which point your delivery is guaranteed within 24 hours of written delivery date) Standard Service (S.S.) period may vary based on mileage. Moves between 1-500 miles delivery days are 1-6 business days, 501-1000 miles / 3-10 business days, 1001-1500 miles/ 4-14 business days, 1501-2999 miles delivery days are 5-21 business days. Not including storage time, beginning on the first date indicated as available for delivery (not the date of pickup). The date indicated as “1st available for delivery” is the first date of the delivery window and not the promised delivery date. Long Distance Moving Experts estimated delivery period could take up to thirty business days from the date indicated as first available for delivery (Please see below). All Estimated time of arrivals is subject to change depending on many industries factors such as Distance, traffic, weather conditions, unforeseen mechanical problems or unexpected services to be rendered with orders scheduled before you. Note: Long Distance Moving Experts will not discount any account due to any delays listed above (unless authorized by upper MNGMT, We will keep the customer informed verbally of the move date with a new / revised ETA (Estimated Time of Arrival) depending on our schedule.

AGREED MANDATORY CHOICE OF LAW, VENUE, AND JURISDICTION. If a lawsuit becomes necessary to resolve any dispute between the carrier and shipper, said suit shall and must only be brought in circuit or county court in and for Cook County, Illinois. Suits involving disputed over interstate shipments must be limited to the governing federal law. Both parties agree to submit themselves to the jurisdiction of the Illinois Courts and agree given the relationship to the state, such exercise is reasonable and lawful. Shipper consents to jurisdiction in Cook County, Illinois and hereby waives the right to be served within the State of Illinois.

AGENTS: Long Distance Moving Experts may use agents/independent contractors on all orders. Additionally, unless you purchased an “exclusive use of the vehicle” option, there is no guarantee that your items will not be temporarily stored or offloaded and reloaded onto a different vehicle then performed pickup and consolidated with other shipments(to give you the best possible pricing).

LEGAL PROCESS NOTICE TO ALL CLAIMS: Long Distance Moving Experts shall not be liable for the loss or damage of the goods unless a claim is made in writing supported by value and weight. As a condition precedent, all outstanding monies due to movers must be paid in full before any claim can be made. Claims must be filed within 9 months of delivery or demand thereof is refused and must be limited to the destination descriptions of damages for each item on the inventory logs. All damages and missing items must be noted on the inventory logs. Damage indications must specify each item damaged at the time of delivery. Shipper or agent has full authority to order services and enter into the agreement.

SUMMARY OF DISPUTE SETTLEMENT PROGRAM: Summary of dispute settlement program: The neutral arbitration program has been designed to give neither party any special advantage. If a dispute arises between Long Distance Moving Experts and the shipper arbitration may be a mutually beneficial alternative to help resolve the dispute. Section 49 CFR Section 375.211 provides that a mover must have a program in place to provide shippers with an Arbitration alternative. Arbitration is optional and not required under Federal law. A. Summary of the arbitration process: Arbitration is an alternative to courtroom litigation. It provides each party to the dispute to present their cases and allows a neutral third party arbitrator to make a decision as to the merits of each side’s case. Arbitration subject to this agreement shall be conducted via written submission and, subject to the arbitrator’s discretion, through telephonic appearance. After the initial filing fees have been paid and the arbitrator selected, the initiating party or “Claimant” must submit a written brief summarizing their legal position and factual claims. All supporting documentation must be included with the initial arbitration brief. Copies of all documents must be submitted to all parties involved in the arbitration. Upon receipt of the Claimant’s arbitration brief and supporting documents, the responding party or “Respondent” will have 30 days to file their responsive arbitration brief and supporting documentation. Further deadlines and timetables are subject to the arbitrator’s discretion. B. Legal effects: If the arbitration alternative is chosen, then any decision made by the arbitrator may be binding. Additionally, an arbitration decision may not be appealed in a court of law. All parties agree that the Arbitrators decision will be based exclusively on the governing United States Federal Law without regard to conflicting State laws or regulations. C. Applicable costs: Each party is responsible for their own costs associated with arbitration. A benefit to the arbitration alternative may be that it is less expensive than traditional litigation. Each party is responsible for 50% of the costs associated with securing the arbitrator and 100% of their own expenses, including but not limited to attorney fees. There is a $250 filing fee FOR

EACH PARTY and a supplemental charge of $50 administration fee. Call carrier at the phone number on the front of this form for ADR processing forms.

DELIVERY SERVICES: Unless noted on this Estimate Cost For Service, the customer must be able and available to receive the goods starting the day after the goods were picked up. Any changes made by the customer to their Delivery date once agreed upon may result in additional storage fees. The charge for storage handling is $0.75 per cubic foot per storage entry, the charge for storage rent is $0.50 per cubic foot per month. All estimated time of arrivals is subject to change depending on many industry factors such as traffic, weather conditions, unforeseen mechanical problems or unexpected delays with prior deliveries scheduled before you. Note: We will not discount any account due to any delays listed above (unless otherwise noted on order). Our company will keep the customer informed verbally with a new / revised ETA (Estimated Time of Arrival) depending on company schedule.

NOTE: Customer has agreed to receive and subsequently received the FMCSA publications “Ready to Move? – Tips for a Successful Interstate Move” and “Your Rights and Responsibilities When You Move” via e-mail hyperlink and accessed the Federal consumer protection information on the Internet.” Additionally, In accordance with 49 CFR §371.113(c)(1), the customer agrees to waive a physical survey of the household goods and alternatively agrees to receive a Binding Estimate based upon the customer provided item list of property to be transported and services ordered. The terms of this estimate and all services to be provided are subject to the carrier’s tariffs (rates), incorporated by reference and available for inspection upon reasonable request at the carrier’s offices.

VERY IMPORTANT – IF YOU ADD ITEMS AT PICK-UP OR IF THE ITEMS ARE A DIFFERENT VOLUME AND/OR WEIGHT FROM WHAT IS ITEMIZED ON THIS ESTIMATE:
1. The mover may provide you with a revised estimate
2. DO NOT allow the mover to load the truck or perform any services before you agree in writing to the new estimate
3. If you have not signed the mover’s revised estimate, and the mover loads the truck, then Federal regulation requires that the mover has reaffirmed the original estimate and cannot demand additional payment at delivery for the additional items. Any balance due above the binding estimate would need to be billed by the mover thirty days after delivery.
This is why we ask you to notify us of modifications at least 3 business days before the scheduled pick-up date, to avoid surprises at pick-up! On the day of pick-up, your foreman may offer you a new revised estimate listing all costs for the entire move including the additional services ordered or additional items to be moved, if any. The total price will be the same as the price listed on this estimate if your inventory’s estimated weight/volume has not changed and if you do not require additional services. If your inventory’s estimated weight/volume increases or Decreases, if you require additional services, however, then your price may change based on the rate per pound and hours/or cubic feet stated in this estimate.
CLAIM FILING PROCEDURE: As per company TERMS AND CONDITIONS, in the unlikely event a customer realizes that some of their goods are damaged or missing, or if they feel that they have been over-charged or charged for services that they didn’t receive prior, during or after services were completed, all customers FULLY understand that they MUST initially give the service provider (Moving Company) the FIRST RIGHT to fully investigate and respond in writing with a resolution to their issues.

By placing a deposit with Long Distance Moving Experts, I am agreeing to the Terms & Conditions stated above.

Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://longdistancemovingexperts.net website (the “Service”) operated by Long Distance Moving Experts (“us”, “we”, or “our”).

These terms and conditions outline the rules and regulations for the use of Long Distance Moving Experts’ Website.
Long Distance Moving Experts is located in Cook County, Illinois, United States

By accessing this website we assume you accept these terms and conditions in full.
Do not continue to use Long Distance Moving Experts’ website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United States.
Any use of the above terminology or other words in the singular, plural,  capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies
We employ the use of cookies. By using Long Distance Moving Experts’ website you consent to the use of cookies in accordance with Long Distance Moving Experts’ privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

License
Unless otherwise stated, Long Distance Moving Experts and/or it’s licensors own the intellectual property rights for all material on Long Distance Moving Experts. All intellectual property rights are reserved.

You may view and/or print pages from http://longdistancemovingexperts.net for your own personal use subject to restrictions set in these terms and conditions.

You must not:
Republish material from http://longdistancemovingexperts.net
Sell, rent or sub-license material from http://longdistancemovingexperts.net
Reproduce, duplicate or copy material from http://longdistancemovingexperts.net
Redistribute content from Long Distance Moving Experts (unless the content is specifically made for redistribution).

User Comments
This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Long Distance Moving Experts does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Long Distance Moving Experts, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Long Distance Moving Experts shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Long Distance Moving Experts reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary rights of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant to Long Distance Moving Experts a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, American
Automobile Association, AARP and Consumers Union;
dot.com community sites;
associations or other groups representing charities, including charity giving sites,
online directory distributors;
internet portals;
accounting, law and consulting firms whose primary clients are businesses; and
educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@longdistancemovingexperts.net.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows: By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or By use of any other description of our Website or material being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Long Distance Moving Experts’ logo or other artwork will be allowed for linking absent a trademark license agreement.

Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by Long Distance Moving Experts.

Long Distance Moving Experts has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Long Distance Moving Experts shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Iframes
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Website.

Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Website, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website
If you find any link on our Website or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph, and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

If you have any queries regarding any of our terms, please contact us at info@longdistancemovingexperts.net.